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Ordering Information

Please contact us for specific product and service information or assistance. Lincoln Equipment orders can be placed through Streamline Aquatics or directly from Lincoln Equipment.  Lonza Chemicals, Neptune Benson, ProMinent, Paragon Aquatics, and SureWater orders are placed through Streamline Aquatics.

Material Safety Data Sheets (Click here for the most up to date MSDS sheets)

ADA Pool Lift Regulations (Click here for the most up to date ADA pool lift regulations)

Streamline Chemical Price List (Click here to display price list)

Lincoln Equipment:  Order through Streamline Aquatics or directly from Lincoln Equipment online or by calling toll-free (800) 223-5450.

Lonza Chemicals, ProMinent, Paragon Aquatics, Neptune Benson, and SureWater
:  O
rders and inquiries for Lonza Chemicals, ProMinent, Paragon Aquatics, Neptune Benson, and SureWater are handled through Streamline Aquatics. Please contact us via email or by calling toll-free at (800) 449-0239.

Terms of Sale

Prices:  Prices are subject to change without notice.  Please call us to confirm pricing before ordering.  All prices are F.O.B. shipping point, unless otherwise stated.

Minimum Order: $25.00 ($5.00 minimum order charge for orders less than minimum excluding freight and taxes)

Terms:  Net 30 days

Credit Policy:  Credit will be extended with an approved credit application.  New accounts without prior credit approval can order using a credit card, request C.O.D. or purchase on a cash-before-order basis.  We accept MasterCard and Visa.  Customer orders are non-cancelable and may require a deposit.  All past due invoices will carry a service charge of 1.5% per month (18%) per annum.  A past-due account may be referred to an outside agency for collection, in which case the debtor will be required to pay all costs of collection plus reasonable attorney’s fees.

Application for Credit 2012 (Click on the link for a copy of the Application for Credit)

Customer Information  (Click on the link for a copy of Customer Information)


Taxes:  Purchases are subject to state and local taxes where applicable.

Transportation:  Orders are shipped via the best possible carrier.  Air freight or other special handling for rush shipments is available on request.

Transportation Claims:
  If any merchandise is damaged or lost in transit the purchaser must file a claim with UPS or the common carrier.  Claims must be filed within the time limit specified and according to the regulation allowed by the carriers.

Returned Goods:  Merchandise returned for credit must be mailed with a Returned Goods Authorization (RGA) number.  The number must be clearly marked on the outside of the package.  You will be given a number and a return destination when you call us to arrange a return.  All merchandise must be returned freight prepaid.  Merchandise without an authorization number or returned to the wrong location will be refused.  Authorized returns must be in original condition and are subject to a 25% restocking fee.  A higher fee may be imposed on products where the suppliers restocking fee is greater.  Customer ordered merchandise is non-returnable.  All returns must be made within 30 days of the invoice date.